Privacy Policy

Privacy Policy

1. Introduction

At MAK Consulting p.h.u. Michał Nowak, trading as Import From Poland, we take your privacy seriously and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you use our website [www.importfrompoland.com] and services.

This policy is designed to comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and outlines your rights regarding the personal data we hold.

2. Data Controller

The data controller responsible for your personal information is:

MAK Consulting 
Al. Wojciecha Korfantego 113/3
40-156 Katowice
Poland.
info@importfrompoland.com
+48 791 350 527
www.importfrompoland.com

3. What Personal Data We Collect

We may collect, store, and process the following personal data:

• Identity Data: Your name, username, title, and other identifiers.
• Contact Data: Email address, telephone number, delivery address, billing address.
• Financial Data: Payment details, bank account information.
• Transaction Data: Details of your orders, payments, and other transactions with us.
• Technical Data: IP address, browser type, time zone settings, and other technology used to access our website.
• Usage Data: Information about how you use our website and services.
• Marketing and Communications Data: Your preferences for receiving marketing communications and newsletters.

4. How We Collect Your Personal Data

We collect personal data through the following methods:

• Direct Interactions: You may give us your personal details by filling in forms, requesting a quote, making inquiries, or purchasing our goods.
• Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
• Third-Party Sources: We may receive data from third parties such as analytics providers (e.g., Google Analytics), advertising networks, and search information providers.

5. How We Use Your Personal Data

We will only use your personal data when legally permitted. The most common uses of your personal data include:

• To process and fulfill your orders: To manage payments, fees, and charges, and to deliver the products you have requested.
• To provide customer support: To respond to inquiries, provide service updates, and address any issues or concerns you may have.
• For marketing purposes: With your explicit consent, we may send you information about our products, offers, and services that may be of interest to you.
• To improve our website: To monitor and improve the performance of our website and services.
• To comply with legal obligations: To fulfill tax, regulatory, and legal reporting requirements.

6. Lawful Basis for Processing Your Data

Under GDPR, we must have a lawful basis for processing your personal data. We may rely on the following lawful grounds:

• Contract: The processing is necessary for the performance of a contract (e.g., fulfilling your orders).
• Consent: Where you have given explicit consent (e.g., subscribing to our newsletter).
• Legal Obligation: The processing is necessary to comply with legal obligations (e.g., tax reporting).
• Legitimate Interest: Where processing is necessary for our legitimate interests, provided that your rights and interests do not override those interests (e.g., improving our website).

7. How We Share Your Personal Data

We may share your personal data with the following third parties:

• Service Providers: Companies that provide IT, payment processing, delivery services, and other business services.
• Professional Advisors: Accountants, auditors, legal advisors, and similar consultants.
• Regulatory Authorities: Government bodies and law enforcement, if required by law.

We do not sell your personal data to any third party.

8. Data Security

We are committed to protecting your personal data and have implemented appropriate security measures to prevent unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access control protocols.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting purposes. Typically, we will retain your personal data for up to 3 after the conclusion of any business transaction, unless a longer retention period is required by law.

10. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccuracies in your personal data.
• Right to Erasure: In certain circumstances, you can request that we delete your personal data, such as when it is no longer necessary for the purposes for which it was collected.
• Right to Restriction of Processing: You can request that we restrict the processing of your personal data under certain conditions.
• Right to Data Portability: You can request that your personal data be provided to you in a structured, machine-readable format.
• Right to Object: You can object to the processing of your personal data where we are relying on legitimate interest as a lawful basis.
• Right to Withdraw Consent: If we are processing your personal data based on your consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at info@importfrompoland.com.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website.

• Necessary Cookies: Essential for the functioning of the website.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting information anonymously.
• Marketing Cookies: Used to deliver personalized advertisements.

You can manage or disable cookies through your browser settings. For more information, see our Cookie Policy.

12. International Data Transfers

As part of our operations, your personal data may be transferred to, and stored in, countries outside of the European Economic Area (EEA). When such transfers occur, we will ensure that adequate safeguards are in place to protect your personal data, such as entering into agreements that comply with the GDPR’s standard contractual clauses.

13. Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority, such as the Data Protection Commissioner in Ireland or the relevant authority in your country of residence.

14. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on our website, and the date of the latest update will be indicated at the top of the policy. Please review this policy periodically to stay informed of any updates.

15. Contact Information

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

MAK Consulting 
Al. Wojciecha Korfantego 113/3
40-156 Katowice
Poland.
info@importfrompoland.com
+48 791 350 527
www.importfrompoland.com